{"id":35457,"date":"2022-10-20T10:32:45","date_gmt":"2022-10-20T08:32:45","guid":{"rendered":"https:\/\/online-software-ag.com\/?p=35457"},"modified":"2024-11-08T15:38:40","modified_gmt":"2024-11-08T14:38:40","slug":"rewe-dugonjic-alexa","status":"publish","type":"post","link":"https:\/\/online-software-ag.com\/bl\/rewe-dugonjic-alexa\/","title":{"rendered":"REWE Dugonjic - \"Alexa, waar kan ik sushi vinden?\""},"content":{"rendered":"

Digitale piloot leidt klanten door de warenwereld van REWE Dugonjic. Het spraakgestuurde bewegwijzeringssysteem komt van Online Software en is gebaseerd op de PRESTIGEenterprise software.<\/em><\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Heidelberg, 20 oktober 2022<\/strong> +++ Wie heeft dit nog nooit meegemaakt? Volle schappen en een verscheidenheid aan producten die verwarrend kunnen zijn. Dit is een uitdaging, vooral voor nieuwe klanten. Maar in Unterschlei\u00dfheim bij M\u00fcnchen behoort het zoeken naar specifieke producten tot het verleden. Hier draait alles om vinden in plaats van zoeken. Na een uitgebreide verbouwing van de REWE Dugonjic winkel in Unterschlei\u00dfheim worden klanten bij de ingang begroet door Alexa, het spraaksysteem van Amazon. Met behulp van de ge\u00efntegreerde PRESTIGEenterprise software van Online Software AG kunnen klanten spelenderwijs te weten komen waar ze bepaalde artikelen in de winkel kunnen vinden. Alexa legt eerst via spraakuitvoer uit in welk gangpad het gewenste product zich bevindt en wijst vervolgens de weg daarheen op een groot scherm.<\/p>\n\n\n\n

\"Ik wilde de mensen van Unterschlei\u00dfheim een moderne winkel bieden met digitale elementen die een verbinding met de online wereld en de bijbehorende diensten mogelijk maken,\" zegt eigenaar Husein Dugonjic, die zijn beslissing voor het opvallend hoge gebruik van digitale apparaten in zijn winkel uitlegt. \"Klanten hebben de afgelopen twee jaar geleerd om de voordelen van digitale retail te gebruiken en te waarderen en ik wil deze werelden combineren om mijn klanten de beste klantenservice te bieden: Meer toegankelijke informatie op locatie en meer adviesmogelijkheden, zelfs voor klanten die het niet graag aan het verkooppersoneel vragen.\"<\/p>\n\n\n\n

De klantvriendelijke, taalgebaseerde applicatie achter deze oplossing is ontwikkeld door Online Software AG. Alle inhoud wordt beheerd en ingevuld door het softwareplatform PRESTIGEenterprise. Deze inhoud kan op elk moment snel en eenvoudig worden gewijzigd. Dit betekent dat klanten altijd op de hoogte zijn van hun aankopen.<\/p>\n\n\n\n

\"Wat we hier meemaken is weer een zinvolle stap in de richting van interactieve klantcommunicatie in winkels. De klant kan heel gemakkelijk het gewenste product in het schap vinden, zonder drempels, met alleen het gesproken woord. Een toegevoegde waarde voor zowel de consument als de winkelier. En de juiste sleutel is spraak,\" zegt Volker Wissmann, CEO van Online Software AG in Heidelberg.<\/p>\n\n\n\n

REWE Dugonjic biedt een uitgebreid assortiment van ongeveer 20.000 artikelen voor dagelijks gebruik op een verkoopoppervlak van ongeveer 1.680 vierkante meter. De focus ligt op verse producten, regionale producten en gemak.
<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n


Over Online Software AG<\/strong><\/p>\n\n\n\n

Ontwikkeling van oplossingen voor de internationale groothandel en detailhandel. Het middelgrote bedrijf uit Heidelberg ondersteunt retailers al meer dan 25 jaar met softwareoplossingen voor professionele winkelreclame en is met meer dan 35.000 installaties in 35 landen marktleider op het gebied van crossmediale instore communicatie en verkoopbevordering. Met de software PRESTIGE-onderneming<\/strong> de online software biedt een communicatieplatform voor het aanspreken van klanten op het verkooppunt, dat zowel klassieke media als digitale outputmedia omvat.<\/p>\n\n\n\n

Meer informatie:<\/strong><\/p>\n\n\n\n

Online Software AG
Forum 7
69126 Heidelberg, Duitsland
info@online-software-ag.de<\/a>
online-software-ag.nl<\/a><\/p>\n\n\n\n

Sandy Heinzmann
Manager Marketing & Communicatie
T. +49 6221 40508-682
F. +49 6221 40508-777
sandy.heinzmann@online-software-ag.de<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Digitaler Lotse f\u00fchrt durch die Warenwelt von REWE Dugonjic. Das sprachbasierte Wegeleitsystem stammt von Online Software und basiert auf der Software PRESTIGEenterprise. Heidelberg, 20. Oktober 2022 +++ Wer kennt es […]<\/p>\n","protected":false},"author":9,"featured_media":70649,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[58,65],"tags":[],"class_list":["post-35457","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-pressemeldungen"],"acf":[],"yoast_head":"\nREWE Dugonjic - "Alexa, wo finde ich Sushi?" - Online Software AG<\/title>\n<meta name=\"description\" content=\"Mit Hilfe der Software PRESTIGEenterprise der Online Software AG k\u00f6nnen Kunden sich informieren, wo sie bestimmte Artikel im Markt finden.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/online-software-ag.com\/bl\/rewe-dugonjic-alexa\/\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"REWE Dugonjic - 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