Forum Sport: Customer at the physical POS – make decisions easy for him
Inhaber / CEO, d-retail
During the last times retailers in general, and more specifically Sports & Fashion ones, are trying to create customer experiences, more than just building stores.
With this goal in mind, Forum Sport has developed a new store concept where the customer is the main actor. Where the information reaches him through the right channel at the right time. All Digital Signage, Kiosk systems, and printed media deliver the same consistent image and gives the customer relevant information when he needs: at the decision time. And of course, all of this with the minimum workload in the head office and in the stores, as nearly all the processes are completely automated. We will see how PRESTIGEenterprise helped Forum Sport to do that“