{"id":10008,"date":"2024-07-17T11:56:46","date_gmt":"2024-07-17T09:56:46","guid":{"rendered":"https:\/\/online-software-ag.com\/?page_id=10008"},"modified":"2026-06-25T12:40:04","modified_gmt":"2026-06-25T10:40:04","slug":"support","status":"publish","type":"page","link":"https:\/\/online-software-ag.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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Simple. Better. Advertise. PRESTIGE<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n <\/i><\/span>\n\n Enquire now<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are here for you\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you need help with our products or would you like to solve a problem quickly and easily? If you have product-specific questions, you can contact us by telephone or by

Not yet a maintenance customer? We would be happy to send you a non-binding offer and advise you on the various options free of charge. Simply send us an e-mail: hotline@prestige.de<\/a> <\/label> .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hotline: +49 6221 40508-44
\nE-mail: hotline@prestige.de

\n\nYou can reach us by telephone from Monday to Friday from 9:00 to 17:00 (CET).<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Support enquiry form<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you have an open support case, you are welcome to send us your detailed error description in our support enquiry form:<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\n <\/i><\/span>\n\n To the support enquiry form<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Activation\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can activate PRESTIGE here. You will need your TAN number for this. If you do not have it to hand, please call us on the following number\n +49 6221 40508-0<\/span>\n or use this form to Activation<\/a> <\/span>.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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FAQs\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you still have questions about PRESTIGEenterprise? We have answered the most frequently asked questions in our FAQs<\/a> <\/span>answered. Can't find the right answer? Our customer advisors will be happy to help you on the following telephone number +49 6221 40508-0<\/span>.\n\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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User documentation\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our User documentation for the AppBaukasten<\/span>\n give you a comprehensive overview of the functional scope of the individual app modules. \n

\n\n To the user documentation<\/a>. <\/span>\n\n
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\n\nNo access data yet? Request here by e-mail (for customers only).<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Licence transfer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you already have an activated version but would like to transfer it to another workstation, please use the licence transfer form. You can request this at: \n info@online-software-ag.de<\/span>\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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PRESTIGEacademy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Take advantage of the PRESTIGEacademy and benefit from training courses, webinars and valuable tips and tricks relating to the PRESTIGEenterprise software.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Training courses<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Get the most out of PRESTIGEenterprise and expand your knowledge with our one-day and multi-day training courses. For quality reasons, the number of participants is limited to eight.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\n <\/i><\/span>\n\n Non-binding enquiry<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Video tutorials\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Here you will find short explanatory videos on many topics relating to the use of PRESTIGeenterprise for price and advertising communication.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\n <\/i><\/span>\n\n Learn more<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Webinars\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The trend webinar series \"Minutes of Retail Competence\" deals with forward-looking trend topics in retail. The 20-minute webinars give you an insight into new technologies and provide you with inspiration for the development of your company.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\n <\/i><\/span>\n\n Learn more<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Einfach. Besser. Werben. PRESTIGE Support Jetzt anfragen Support Wir sind f\u00fcr Sie da Ben\u00f6tigen Sie Hilfe bei unseren Produkten oder m\u00f6chten ein Problem schnell und einfach l\u00f6sen? Bei produktspezifischen Fragen […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10008","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - Online Software AG<\/title>\n<meta name=\"description\" content=\"Kostenfreie Hotline f\u00fcr Fragen zur Software PRESTIGE. 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