{"id":12685,"date":"2024-10-14T09:21:24","date_gmt":"2024-10-14T07:21:24","guid":{"rendered":"https:\/\/online-software-ag.com\/?page_id=12685"},"modified":"2026-06-25T12:40:17","modified_gmt":"2026-06-25T10:40:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/online-software-ag.com\/en\/support\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12685\" class=\"elementor elementor-12685\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-920d138 elementor-section-content-space-between wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"920d138\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7cef85\" data-id=\"e7cef85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2f0de5 elementor-widget elementor-widget-heading\" data-id=\"b2f0de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Frequently asked questions\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be97ed1 elementor-widget elementor-widget-heading\" data-id=\"be97ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34bbf8c wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"34bbf8c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa76f26\" data-id=\"fa76f26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f3add6 elementor-widget elementor-widget-text-editor\" data-id=\"4f3add6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Haven't found what you were looking for? Have a look at our <label style=\"color: #a2c617;\"><a href=\"https:\/\/www.youtube.com\/@PRESTIGE4all\">Youtube channel<\/a> <\/label>over. There we regularly publish videos about PRESTIGEenterprise and explain our latest features in just a few steps. Alternatively, you can ask us your question via the chat function on our website or via the contact form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a28dfc8 elementor-widget elementor-widget-naylaaccordion\" data-id=\"a28dfc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naylaaccordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class='nayla-accordion  icons-right'>\n    <ul class='accordion-wrap'>\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">What is PRESTIGEenterprise Audit?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">During an audit, we analyse the customer's PRESTIGEenterprise environment and identify potential for optimisation.\n\nWith the aim of improving your PRESTIGEenterprise environment in terms of administration, performance, reliability and availability, we analyse, for example, whether all import interfaces have been converted to XML or whether there are weaknesses in the XML transformation. Your template structure is analysed and the clients - e.g. their DisplayEngine versions - are checked.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">What does the PRESTIGE Staging Service include?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Our customers' PRESTIGEenterprise environments are becoming ever larger and more complex. This increases the scope of projects for system customisations, migrations or updates. Especially as PRESTIGEenterprise is highly relevant to the company. With the PRESTIGE Staging Service, we create a test environment of the customer's production environment that is as true to the original as possible. The resulting high quality of the tests minimises the risk of system adaptations, extensions and updates. System failures can thus be avoided and costs reduced.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Design templates in PRESTIGEenterprise<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">The templates for print products and digital media are created using the PRESTIGE software. This desktop software is included in the purchase price of PRESTIGEenterprise. Adobe Edge software is used for animated posters. Changes to the template can be made directly in the web application using the PRESTIGEenterprise Designer. The positions and sizes for texts, graphics and images are defined on the template. You have the option of creating the templates yourself, or alternatively we can do this for you.\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">What is a DisplayEngine?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">The DisplayEngine is the part of the software that plays the content on your screen in the store. PRESTIGEenterprise sends the content to the appropriate DisplayEngines. Several DisplayEngines can be installed within a system and the user assigns the intended content to them in PRESTIGEenterprise. A licence must be purchased for each DisplayEngine.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">What is a PrintEngine?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">You use the PrintEngine to print your posters created in PRESTIGEenterprise. Each PrintEngine is assigned a printer to which you distribute your content. Several PrintEngines can be created within an installation. A licence must be purchased for each PrintEngine.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">How many users can use PRESTIGEenterprise?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Several users with different user roles can be created in PRESTIGEenterprise. For example, a standard branch user has different rights than a designer. A licence must be purchased for each user.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Which end devices can be controlled with PRESTIGEenterprise?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">With PRESTIGEenterprise, you can control various printing systems, from label printers to large format printers, as well as digital end devices. In addition to Windows-compatible screens, such as single screens, video walls, kiosk systems, cash registers and scales from Bizerba and Mettler Toledo, this also includes electronic shelf labels (ESL) and all digital displays with an HTML5 interface. You can find an overview of our hardware partners here.<br><br>\n\nThere are also mobile devices such as MDEs, smartphones and tablets as well as voice systems such as Amazon Alexa. With PRESTIGEenterprise, you have the option of publishing your own store app and your own skill and maintaining the content yourself.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Which file formats are supported?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Graphic formats: JPEG, PNG, WMF, EMF, BMP, TIFF\n\nVideo formats: WMV 1\/2\/3; the installation of codecs is required for MPEG 2\/4 and other video formats.\n\nDisplayEngine H5: Natively supported formats (e.g.: WebM videos for Google Chrome)\n\nIn addition to graphics, images and videos, HTML and Adobe Animate CC elements can also be integrated. Further system requirements can be found in our data sheet.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Do you offer the right hardware in addition to the software?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">We only offer the software components, but we will be happy to forward your hardware enquiry to one of our partners. They will provide you with expert advice on printers, screens or PC boxes.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Can an advertising success check be carried out?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Yes, it is possible to export an XML file from PRESTIGEenterprise that contains a variety of data on ongoing advertising planning. For example, how often and for how long an article was displayed, the name of the display engine and the start and end date of the playlist. This means that all content actually shown can be recorded and analysed. The result is a meaningful basis for comprehensive data mining and use for effective advertising success monitoring in correlation with sales.\n\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Is there offline functionality?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Yes, when an advertising plan is sent to a display with V5 DisplayEngine, it is saved locally. If there are subsequent network problems, the current planning continues to run normally. Changes to the advertising plan are only transferred if there is an active network connection.\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Which operating system platforms are supported?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">WINDOWS 7\/8\/8.1\/10 Professional and Enterprise are required for PrintEngine and DisplayEngine V5.<br><br>\n\nFor the DisplayEngine H5 runs on Windows \/ Linux \/ Android and operating systems with a fully-fledged browser (Chrome \/ Chromium)<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">How can images and videos be imported?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Via uploader and automatic import.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Which ports are required?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">49,999, 80, 8880 (for ESL).<\/div>\n\n        <\/li>\n\n        \n    <\/ul>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8e31f elementor-widget elementor-widget-naylabutton\" data-id=\"ff8e31f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naylabutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<!--  Button -->\n<div class=\"nayla-button fill icon-right  cursor-default\" >\n\n    <span class=\"left-icon\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n    <a target=\"_self\" href=\"https:\/\/online-software-ag.com\/en\/contact\/\">Any further questions?<\/a>\n\n    <span class=\"right-icon\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n<\/div>\n<!--\/ Button -->\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte Fragen FAQs Sie haben nicht gefunden, was Sie gesucht haben? Schauen Sie doch mal bei unserem Youtube-Kanal vorbei. Dort ver\u00f6ffentlichen wir regelm\u00e4\u00dfig Videos rund um das Thema PRESTIGEenterprise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10008,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12685","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Online Software AG<\/title>\n<meta name=\"description\" content=\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/online-software-ag.com\/en\/support\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Online Software AG\" \/>\n<meta property=\"og:description\" content=\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/online-software-ag.com\/en\/support\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Software AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-25T10:40:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/online-software-ag.com\/support\/faqs\/\",\"url\":\"https:\/\/online-software-ag.com\/support\/faqs\/\",\"name\":\"FAQs - Online Software AG\",\"isPartOf\":{\"@id\":\"https:\/\/online-software-ag.com\/#website\"},\"datePublished\":\"2024-10-14T07:21:24+00:00\",\"dateModified\":\"2026-06-25T10:40:17+00:00\",\"description\":\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\",\"breadcrumb\":{\"@id\":\"https:\/\/online-software-ag.com\/support\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/online-software-ag.com\/support\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/online-software-ag.com\/support\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/online-software-ag.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/online-software-ag.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/online-software-ag.com\/#website\",\"url\":\"https:\/\/online-software-ag.com\/\",\"name\":\"Online Software AG\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/online-software-ag.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/online-software-ag.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/online-software-ag.com\/#organization\",\"name\":\"Online Software AG\",\"url\":\"https:\/\/online-software-ag.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/online-software-ag.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/online-software-ag.com\/wp-content\/uploads\/2023\/08\/OSAG_Logo_RGB_mit_Firmenname.png\",\"contentUrl\":\"https:\/\/online-software-ag.com\/wp-content\/uploads\/2023\/08\/OSAG_Logo_RGB_mit_Firmenname.png\",\"width\":1469,\"height\":874,\"caption\":\"Online Software AG\"},\"image\":{\"@id\":\"https:\/\/online-software-ag.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - Online Software AG","description":"Explore frequently asked questions about Online Software AG and get quick information about our products and services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/online-software-ag.com\/en\/support\/faqs\/","og_locale":"en_GB","og_type":"article","og_title":"FAQs - Online Software AG","og_description":"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.","og_url":"https:\/\/online-software-ag.com\/en\/support\/faqs\/","og_site_name":"Online Software AG","article_modified_time":"2026-06-25T10:40:17+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/online-software-ag.com\/support\/faqs\/","url":"https:\/\/online-software-ag.com\/support\/faqs\/","name":"FAQs - Online Software AG","isPartOf":{"@id":"https:\/\/online-software-ag.com\/#website"},"datePublished":"2024-10-14T07:21:24+00:00","dateModified":"2026-06-25T10:40:17+00:00","description":"Explore frequently asked questions about Online Software AG and get quick information about our products and services.","breadcrumb":{"@id":"https:\/\/online-software-ag.com\/support\/faqs\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/online-software-ag.com\/support\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/online-software-ag.com\/support\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/online-software-ag.com\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/online-software-ag.com\/support\/"},{"@type":"ListItem","position":3,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/online-software-ag.com\/#website","url":"https:\/\/online-software-ag.com\/","name":"Online Software AG","description":"","publisher":{"@id":"https:\/\/online-software-ag.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/online-software-ag.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/online-software-ag.com\/#organization","name":"Online Software AG","url":"https:\/\/online-software-ag.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/online-software-ag.com\/#\/schema\/logo\/image\/","url":"https:\/\/online-software-ag.com\/wp-content\/uploads\/2023\/08\/OSAG_Logo_RGB_mit_Firmenname.png","contentUrl":"https:\/\/online-software-ag.com\/wp-content\/uploads\/2023\/08\/OSAG_Logo_RGB_mit_Firmenname.png","width":1469,"height":874,"caption":"Online Software AG"},"image":{"@id":"https:\/\/online-software-ag.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/pages\/12685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/comments?post=12685"}],"version-history":[{"count":9,"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/pages\/12685\/revisions"}],"predecessor-version":[{"id":78810,"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/pages\/12685\/revisions\/78810"}],"up":[{"embeddable":true,"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/pages\/10008"}],"wp:attachment":[{"href":"https:\/\/online-software-ag.com\/en\/wp-json\/wp\/v2\/media?parent=12685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}