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/* End Custom Fonts CSS */</style>{"id":12685,"date":"2024-10-14T09:21:24","date_gmt":"2024-10-14T07:21:24","guid":{"rendered":"https:\/\/online-software-ag.com\/?page_id=12685"},"modified":"2026-06-25T12:40:17","modified_gmt":"2026-06-25T10:40:17","slug":"faqs","status":"publish","type":"page","link":"https:\/\/online-software-ag.com\/fr\/support\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12685\" class=\"elementor elementor-12685\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-920d138 elementor-section-content-space-between wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"920d138\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7cef85\" data-id=\"e7cef85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2f0de5 elementor-widget elementor-widget-heading\" data-id=\"b2f0de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Foire aux questions\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be97ed1 elementor-widget elementor-widget-heading\" data-id=\"be97ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34bbf8c wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"34bbf8c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa76f26\" data-id=\"fa76f26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f3add6 elementor-widget elementor-widget-text-editor\" data-id=\"4f3add6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous n'avez pas trouv\u00e9 ce que vous cherchiez ? Jetez donc un coup d'\u0153il \u00e0 notre <label style=\"color: #a2c617;\"><a href=\"https:\/\/www.youtube.com\/@PRESTIGE4all\">Cha\u00eene Youtube<\/a> <\/label>sur notre site. Nous y publions r\u00e9guli\u00e8rement des vid\u00e9os sur le th\u00e8me de PRESTIGEenterprise et expliquons en quelques \u00e9tapes nos derni\u00e8res fonctionnalit\u00e9s. Vous pouvez \u00e9galement nous poser vos questions via la fonction de chat sur notre site web ou via le formulaire de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a28dfc8 elementor-widget elementor-widget-naylaaccordion\" data-id=\"a28dfc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naylaaccordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class='nayla-accordion  icons-right'>\n    <ul class='accordion-wrap'>\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Qu'est-ce que PRESTIGEenterprise Audit ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Lors d'un audit, nous analysons l'environnement PRESTIGEenterprise de votre client et identifions les potentiels d'optimisation.\n\nDans le but d'am\u00e9liorer votre environnement PRESTIGEenterprise en termes de gestion, de performance, de s\u00e9curit\u00e9 et de disponibilit\u00e9, nous v\u00e9rifions par exemple si toutes les interfaces d'importation ont \u00e9t\u00e9 converties en XML ou s'il existe des faiblesses dans la transformation XML. La structure de vos mod\u00e8les est analys\u00e9e et les clients - par exemple leurs versions DisplayEngine - sont v\u00e9rifi\u00e9s.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Que comprend le service de staging PRESTIGE ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Les environnements PRESTIGEenterprise de nos clients sont de plus en plus grands et complexes. L'ampleur des projets d'adaptation, de migration ou de mise \u00e0 jour des syst\u00e8mes augmente donc. D'autant plus que PRESTIGEenterprise a une grande importance pour l'entreprise. Avec le service PRESTIGE Staging, nous reproduisons un environnement de test aussi fid\u00e8le que possible \u00e0 l'environnement de production du client. La qualit\u00e9 \u00e9lev\u00e9e des tests ainsi obtenus minimise les risques li\u00e9s aux adaptations et aux extensions du syst\u00e8me ainsi qu'aux mises \u00e0 jour. Les pannes de syst\u00e8me peuvent ainsi \u00eatre \u00e9vit\u00e9es et les co\u00fbts r\u00e9duits.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Mod\u00e8les de design dans PRESTIGEenterprise<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Les mod\u00e8les pour les produits d'impression et les m\u00e9dias num\u00e9riques sont cr\u00e9\u00e9s \u00e0 l'aide du logiciel PRESTIGE. Ce logiciel de bureau est inclus dans le prix d'achat de PRESTIGEenterprise. Pour les affiches anim\u00e9es, le logiciel Adobe Edge est utilis\u00e9. Les modifications du mod\u00e8le peuvent \u00eatre effectu\u00e9es directement dans l'application web via PRESTIGEenteprise Designer. Les positions et les tailles des textes, des graphiques et des images sont d\u00e9finies sur le mod\u00e8le. Vous avez la possibilit\u00e9 de cr\u00e9er les mod\u00e8les vous-m\u00eame, mais nous pouvons \u00e9galement nous en charger pour vous.\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Qu'est-ce qu'un DisplayEngine ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Nous appelons DisplayEngine la partie du logiciel qui reproduit le contenu sur votre \u00e9cran dans le march\u00e9. Les contenus sont envoy\u00e9s par PRESTIGEenterprise aux DisplayEngines appropri\u00e9s. Plusieurs DisplayEngines peuvent \u00eatre install\u00e9s au sein d'un syst\u00e8me et l'utilisateur leur attribue le contenu pr\u00e9vu dans PRESTIGEenterprise. Une licence doit \u00eatre achet\u00e9e pour chaque DisplayEngine.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Qu'est-ce qu'un PrintEngine ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Le PrintEngine vous permet d'imprimer les affiches que vous avez cr\u00e9\u00e9es dans PRESTIGEenterprise. Chaque PrintEngine se voit attribuer une imprimante \u00e0 laquelle vous distribuez vos contenus. Plusieurs PrintEngines peuvent \u00eatre cr\u00e9\u00e9s au sein d'une installation. Une licence doit \u00eatre achet\u00e9e pour chaque PrintEngine.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Combien d'utilisateurs peuvent utiliser PRESTIGEenterprise ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Plusieurs utilisateurs peuvent \u00eatre cr\u00e9\u00e9s dans PRESTIGEenterprise et avoir des r\u00f4les d'utilisateur diff\u00e9rents. Par exemple, un utilisateur standard de la filiale a d'autres droits qu'un designer. Une licence doit \u00eatre achet\u00e9e pour chaque utilisateur.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Quels sont les terminaux qui peuvent \u00eatre contr\u00f4l\u00e9s par PRESTIGEenterprise ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">PRESTIGEenterprise permet de piloter divers syst\u00e8mes d'impression, de l'imprimante d'\u00e9tiquettes \u00e0 l'imprimante grand format, ainsi que des terminaux num\u00e9riques. Outre les \u00e9crans compatibles avec Windows, comme les \u00e9crans individuels, les murs vid\u00e9o, les syst\u00e8mes de kiosque, les caisses et les balances de Bizerba et Mettler Toledo, cela comprend \u00e9galement les \u00e9tiquettes de rayonnage \u00e9lectroniques (ESL) ainsi que tous les \u00e9crans num\u00e9riques avec interface HTML5. Vous trouverez ici un aper\u00e7u de nos partenaires en mat\u00e9riel informatique.<br><br>\n\nS'y ajoutent les terminaux mobiles, comme les MDE, les smartphones et les tablettes, ainsi que les syst\u00e8mes vocaux, comme Amazon Alexa. Avec PRESTIGEenterprise, vous avez la possibilit\u00e9 de publier votre propre application de filiale et votre propre skill et d'en g\u00e9rer vous-m\u00eame le contenu.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Quels sont les formats de fichiers pris en charge ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Formats graphiques : JPEG, PNG, WMF, EMF, BMP, TIFF\n\nFormats vid\u00e9o : WMV 1\/2\/3 ; pour MPEG 2\/4 ainsi que pour d'autres formats vid\u00e9o, l'installation de codecs est n\u00e9cessaire.\n\nDisplayEngine H5 : formats support\u00e9s en natif (par ex. : vid\u00e9os WebM pour Google Chrome)\n\nOutre les graphiques, les images et les vid\u00e9os, il est \u00e9galement possible d'int\u00e9grer des \u00e9l\u00e9ments HTML et Adobe Animate CC. Consultez notre fiche technique pour conna\u00eetre la configuration requise.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Proposez-vous, en plus des logiciels, le mat\u00e9riel informatique ad\u00e9quat ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Nous ne proposons que les composants logiciels, mais nous transmettons volontiers votre demande de mat\u00e9riel \u00e0 l'un de nos partenaires. Ceux-ci vous conseilleront de mani\u00e8re comp\u00e9tente dans le domaine des imprimantes, des \u00e9crans ou des bo\u00eetiers PC.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Est-il possible d'effectuer un contr\u00f4le des r\u00e9sultats publicitaires ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Oui, il est possible d'exporter un fichier XML de PRESTIGEenterprise, qui contient une multitude de donn\u00e9es sur la planification publicitaire en cours. Par exemple, combien de fois et combien de temps un article a \u00e9t\u00e9 affich\u00e9, le nom du DisplayEngine ainsi que la date de d\u00e9but et de fin de la playlist. Ainsi, tous les contenus effectivement affich\u00e9s peuvent \u00eatre saisis et \u00e9valu\u00e9s. Il en r\u00e9sulte une base pertinente pour un DataMining complet et l'utilisation pour un contr\u00f4le efficace du succ\u00e8s de la publicit\u00e9 en corr\u00e9lation avec les ventes.\n\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Existe-t-il des fonctionnalit\u00e9s hors ligne ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Oui, lorsqu'une planification publicitaire est envoy\u00e9e \u00e0 un \u00e9cran \u00e9quip\u00e9 du moteur d'affichage V5, elle est enregistr\u00e9e localement. Si des probl\u00e8mes de r\u00e9seau surviennent par la suite, la planification actuelle continue \u00e0 fonctionner normalement. Les modifications apport\u00e9es \u00e0 la planification publicitaire ne sont transmises que si la connexion r\u00e9seau est active.\n<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Quelles sont les plates-formes de syst\u00e8me d'exploitation prises en charge ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Pour PrintEngine et DisplayEngine V5, WINDOWS 7\/8\/8.1\/10 Professional et Enterprise est requis.<br><br>\n\nPour le DisplayEngine H5 fonctionne sur Windows \/ Linux \/ Android et les syst\u00e8mes d'exploitation avec un navigateur complet (Chrome \/ Chromium)<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Comment importer des images et des vid\u00e9os ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">Par t\u00e9l\u00e9chargeur et importation automatique.<\/div>\n\n        <\/li>\n\n                <li class=\"accordion-item\">\n\n            <div class=\"accordion-title\">\n\n                \n                <span class=\"\" data-stagger=\"0.1\" data-duration=\"1.5\"data-delay=\"0\"data-scrub=\"false\">Quels sont les ports n\u00e9cessaires ?<\/span>\n\n                \n                <span class=\"accordion-toggle\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n                            <\/div>\n\n            <div class=\"accordion-content\">49.999, 80, 8880 (pour ESL).<\/div>\n\n        <\/li>\n\n        \n    <\/ul>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff8e31f elementor-widget elementor-widget-naylabutton\" data-id=\"ff8e31f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naylabutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<!--  Button -->\n<div class=\"nayla-button fill icon-right  cursor-default\" >\n\n    <span class=\"left-icon\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n    <a target=\"_self\" href=\"https:\/\/online-software-ag.com\/fr\/contact\/\">D'autres questions ?<\/a>\n\n    <span class=\"right-icon\"><i aria-hidden=\"true\" class=\"material-icons md-arrow_outward\" data-md-icon=\"arrow_outward\"><\/i><\/span>\n\n<\/div>\n<!--\/ Button -->\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte Fragen FAQs Sie haben nicht gefunden, was Sie gesucht haben? Schauen Sie doch mal bei unserem Youtube-Kanal vorbei. Dort ver\u00f6ffentlichen wir regelm\u00e4\u00dfig Videos rund um das Thema PRESTIGEenterprise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10008,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12685","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Online Software AG<\/title>\n<meta name=\"description\" content=\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/online-software-ag.com\/fr\/support\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Online Software AG\" \/>\n<meta property=\"og:description\" content=\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/online-software-ag.com\/fr\/support\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Software AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-25T10:40:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/support\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/online-software-ag.com\\\/support\\\/faqs\\\/\",\"name\":\"FAQs - Online Software AG\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#website\"},\"datePublished\":\"2024-10-14T07:21:24+00:00\",\"dateModified\":\"2026-06-25T10:40:17+00:00\",\"description\":\"Erkunden Sie h\u00e4ufig gestellte Fragen zur Online Software AG und erhalten Sie schnell Informationen \u00fcber unsere Produkte und Dienstleistungen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/support\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/online-software-ag.com\\\/support\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/support\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/online-software-ag.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/online-software-ag.com\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#website\",\"url\":\"https:\\\/\\\/online-software-ag.com\\\/\",\"name\":\"Online Software AG\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/online-software-ag.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#organization\",\"name\":\"Online Software AG\",\"url\":\"https:\\\/\\\/online-software-ag.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/online-software-ag.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/OSAG_Logo_RGB_mit_Firmenname.png\",\"contentUrl\":\"https:\\\/\\\/online-software-ag.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/OSAG_Logo_RGB_mit_Firmenname.png\",\"width\":1469,\"height\":874,\"caption\":\"Online Software AG\"},\"image\":{\"@id\":\"https:\\\/\\\/online-software-ag.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - 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