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/* End Custom Fonts CSS */</style>{"id":76231,"date":"2025-10-30T11:28:57","date_gmt":"2025-10-30T10:28:57","guid":{"rendered":"https:\/\/online-software-ag.com\/?page_id=76231"},"modified":"2025-10-30T11:29:27","modified_gmt":"2025-10-30T10:29:27","slug":"experience-dachat-controlee","status":"publish","type":"page","link":"https:\/\/online-software-ag.com\/fr\/lexikon\/gesteuertes-einkaufserlebnis\/","title":{"rendered":"Une exp\u00e9rience d'achat guid\u00e9e"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"76231\" class=\"elementor elementor-76231\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-02d2524 elementor-section-content-space-between wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"02d2524\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b544df\" data-id=\"0b544df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd9770a elementor-widget-tablet__width-inherit switch-dark elementor-widget elementor-widget-heading\" data-id=\"fd9770a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lexique POS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd2249f wrapper-wide section-normal elementor-section-boxed elementor-section-height-default elementor-section-height-default default\" data-id=\"cd2249f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3e7988\" data-id=\"e3e7988\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14b381b elementor-widget-tablet__width-inherit switch-dark elementor-widget elementor-widget-heading\" data-id=\"14b381b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>Une exp\u00e9rience d'achat guid\u00e9e<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce19490 elementor-widget elementor-widget-text-editor\" data-id=\"ce19490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec <strong>PRESTIGEenterprise<\/strong> nous proposons une plateforme puissante qui aide les entreprises \u00e0 planifier et \u00e0 diffuser efficacement des contenus sur mesure, permettant ainsi \u00e0 leurs clients d'avoir une exp\u00e9rience d'achat coh\u00e9rente sur tous les canaux. <br \/>Le terme \u201e<strong>exp\u00e9rience d'achat contr\u00f4l\u00e9e<\/strong>\u201cLe terme \"exp\u00e9rience d'achat\" d\u00e9signe une exp\u00e9rience consciente et dirig\u00e9e qu'un client vit lorsqu'il fait ses achats, que ce soit en ligne ou dans un magasin. L'objectif est de guider le client de mani\u00e8re cibl\u00e9e vers certaines actions ou d\u00e9cisions, comme l'achat de certains produits, l'utilisation de services suppl\u00e9mentaires ou la fid\u00e9lisation \u00e0 une marque.<br \/><br \/>Une exp\u00e9rience d'achat contr\u00f4l\u00e9e au point de vente signifie que l'on planifie pr\u00e9cis\u00e9ment la mani\u00e8re dont les clients entrent en contact avec le magasin et les produits. Pour ce faire, on utilise des m\u00e9dias imprim\u00e9s ainsi que des technologies num\u00e9riques, par exemple des \u00e9crans grand format et des \u00e9crans tactiles interactifs ou des murs vid\u00e9o. Les syst\u00e8mes de guidage, l'\u00e9clairage, la musique et m\u00eame les parfums peuvent \u00e9galement \u00eatre utilis\u00e9s pour guider les clients de mani\u00e8re cibl\u00e9e. <br \/><br \/>L'objectif est de rendre les achats plus inspirants, plus confortables et plus passionnants - et de guider les clients de mani\u00e8re cibl\u00e9e vers certains produits ou certaines d\u00e9cisions. Souvent, les donn\u00e9es du commerce stationnaire et de la boutique en ligne sont combin\u00e9es \u00e0 cet effet. Il est ainsi possible de faire des recommandations et des offres sur le point de vente - comme par exemple une remise sp\u00e9ciale sur un produit, qui sont \u00e9galement promues dans une application, sur le site web et dans le prospectus. Si possible, des offres personnalis\u00e9es sont formul\u00e9es \u00e0 partir de ces donn\u00e9es et communiqu\u00e9es aux clients par exemple via une application ou un e-mail. La combinaison des donn\u00e9es hors ligne et en ligne permet de cr\u00e9er une exp\u00e9rience d'achat personnalis\u00e9e. <br \/><br \/>Avec <strong>PRESTIGEenterprise<\/strong> nous proposons une plateforme puissante qui aide les entreprises \u00e0 planifier et \u00e0 diffuser efficacement des contenus personnalis\u00e9s, permettant ainsi \u00e0 vos clients de vivre une exp\u00e9rience d'achat coh\u00e9rente sur tous les canaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72e1abb elementor-widget elementor-widget-text-editor\" data-id=\"72e1abb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Online Software AG est votre partenaire solide pour les solutions de marketing au point de vente. Notre site <a title=\"Logiciel de marketing POS\" href=\"\/fr\/logiciel\/\"><span style=\"text-decoration: underline;\">Logiciel de marketing POS<\/span><\/a> PRESTIGEenterprise vous soutient avec les fonctionnalit\u00e9s suivantes :<\/p><ul><li><p>- <span style=\"text-decoration: underline;\"><a title=\"Solutions POS\" href=\"\/fr\/solutions\/\">Solutions POS<\/a><\/span><\/p><\/li><li><p>- <span style=\"text-decoration: underline;\"><a title=\"Solutions d&#039;affichage dynamique\" href=\"\/fr\/solutions\/signaletique-numerique\/\">Solutions d'affichage dynamique<\/a><\/span><\/p><\/li><li><p>- Solutions pour <span style=\"text-decoration: underline;\"><a title=\"\u00e9tiquettes de prix num\u00e9riques\" href=\"\/fr\/etiquettes-de-prix-electroniques\/\">\u00e9tiquettes de prix num\u00e9riques<\/a><\/span> (ESL)<\/p><\/li><li><p>- <span style=\"text-decoration: underline;\"><a title=\"Solutions d&#039;impression\" href=\"\/fr\/solutions\/print\/\">Solutions d'impression<\/a><\/span><\/p><\/li><li><p>- <span style=\"text-decoration: underline;\"><a title=\"Solutions de marketing mobile\" href=\"\/fr\/solutions\/mobile\/\">Solutions de marketing mobile<\/a><\/span><\/p><\/li><li><p>- <a title=\"Solutions m\u00e9dia pour la vente au d\u00e9tail\" href=\"\/fr\/retail-media\/\"><span style=\"text-decoration: underline;\">Solutions m\u00e9dia pour la vente au d\u00e9tail<\/span><\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-043bf5e elementor-section-full_width wrapper-wide section-normal elementor-section-height-default elementor-section-height-default default\" data-id=\"043bf5e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column 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