{"id":78887,"date":"2026-10-15T09:48:16","date_gmt":"2026-10-15T07:48:16","guid":{"rendered":"https:\/\/online-software-ag.com\/?page_id=78887"},"modified":"2026-10-15T15:34:45","modified_gmt":"2026-10-15T13:34:45","slug":"specialist-technische-ondersteuning","status":"publish","type":"page","link":"https:\/\/online-software-ag.com\/nl\/karriere\/technical-support-specialist\/","title":{"rendered":"Specialist technische ondersteuning (m\/v\/d)"},"content":{"rendered":"
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Eenvoudig. Beter. Adverteer. PRESTIGE<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Specialist technische ondersteuning \u2013 2e niveau (m\/v\/d)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n <\/i><\/span>\n\n Nu solliciteren<\/a>\n\n <\/i><\/span>\n\n<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Werktijd: deeltijd\/voltijd<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Startdatum: Onmiddellijk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Invoeren als: Professional<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Welkom bij de online software\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wij maken adverteren voor filialen eenvoudig<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wij zijn een modern softwarebedrijf met ongeveer 50 medewerkers en zijn op zoek naar versterking voor onze boekhouding \u2013 in deeltijd of voltijd \u2013 om zo snel mogelijk in dienst te treden. Het gaat voornamelijk om gestandaardiseerde processen; de loonadministratie wordt verzorgd door ons belastingadvieskantoor.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Heb je technische vragen over de functie?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Uw contactpersoon: <\/b>
De heer Dennis Harbich<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Online Software AG<\/b>
\nGalileistrasse 1
\n69115 Heidelberg

\n\nT. +49 6221 40508-0
\ncareer@online-software-ag.de\n\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We kijken uit naar je sollicitatie.\n\n<\/b>
\nInclusief CV, referenties en andere relevante documenten.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Uw taken\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Analyse, opsporing en verhelping van technische storingen binnen de 2nd-level-support<\/li>
  • Onderzoek naar de oorzaken van fouten aan de hand van logbestanden, Windows-gebeurtenislogboeken en andere diagnosehulpmiddelen<\/li>
  • Foutanalyse in Windows-server-, database- en client-serveromgevingen<\/li>
  • Analyse van softwarediensten, interfaces en communicatieproblemen<\/li>
  • Samenwerking met onze softwareontwikkelingsafdeling bij het onderzoeken en verhelpen van complexe softwarefouten<\/li>
  • Documentatie van oorzaken van fouten, oplossingen en technische inzichten<\/li>
  • Installatie, configuratie en ondersteuning van onze softwareoplossing PRESTIGEenterprise in de omgevingen van onze klanten<\/li>\n <\/ul>\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    Jouw profiel\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Een afgeronde opleiding op IT-gebied of vergelijkbare praktische werkervaring<\/li>
    • Bij voorkeur ervaring in technische softwareondersteuning of in IT-systeembeheer<\/li>
    • Goede kennis van Microsoft Windows en basiservaring met Windows-serveromgevingen<\/li>
    • Basiskennis van databases, bij voorkeur Microsoft SQL Server<\/li>
    • Basisbegrip van netwerktechnologie en client-server-toepassingen<\/li>
    • Ervaring met het werken met logbestanden en het systematisch opsporen van fouten<\/li>
    • Kennis van IIS, .NET of PowerShell is een pluspunt, maar geen vereiste<\/li>
    • Analytisch denkvermogen, een gestructureerde werkwijze en plezier in het oplossen van technische problemen<\/li>
    • Teamgeest, sterke communicatieve vaardigheden en een goede kennis van het Duits en het Engels<\/li>\n <\/ul>\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Ons aanbod\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Uw rol in ons Professional Services-team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Vindt u het leuk om technische problemen tot op de bodem uit te zoeken en neemt u geen genoegen met de eerste de beste oplossing?\nAls onderdeel van ons Professional Services-team ondersteunt u onze nationale en internationale klanten bij technische vraagstukken rondom onze softwareoplossing PRESTIGEenterprise.\nUw focus ligt op het analyseren en oplossen van complexe software- en systeemstoringen. Daarbij werkt u nauw samen met uw collega\u2019s en onze afdelingen softwareontwikkeling, kwaliteitsborging en onze projectmanagers.

      \nKennis van PRESTIGEenterprise is niet vereist. Via een gestructureerde inwerkperiode maken we u vertrouwd met onze software en de technische aspecten ervan.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Belangrijk om te weten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      U hoeft niet alle genoemde technologie\u00ebn te beheersen. Bepalend zijn uw technische ervaring, uw interesse in complexe samenhangen en uw bereidheid om u in nieuwe onderwerpen te verdiepen.<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Wij bieden u<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      - Een gestructureerde en uitgebreide inwerking in onze software en systeemomgevingen
      \n- Ondersteuning door ervaren collega's van de helpdesk en de ontwikkelingsafdeling
      \n- Zelfstandige en afwisselende werkzaamheden in boeiende klantprojecten
      \n- Een innovatieve werkplek in een dynamisch team
      \n- Veel ruimte voor eigen initiatief en eigen idee\u00ebn\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Online Software AG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      We willen op lange termijn met je samenwerken. Daarom zetten we ons in voor jouw professionele en persoonlijke ontwikkeling. We helpen je om zowel professioneel als persoonlijk vooruitgang te boeken en zorgen ervoor dat je bij ons je potentieel kunt benutten: Werken in een succesvol softwarebedrijf in de metropoolregio Rijn-Neckar met internationale klanten, partners en medewerkers. Vlakke structuren en korte besluitvormingsprocessen, communicatie op ooghoogte, werken met de modernste kantoortechnologie, flexibele werktijden en talrijke mogelijkheden voor bijscholing. Je kunt verwachten zelfstandig te werken aan spannende en innovatieve projecten binnen een dynamisch team met een prettige werksfeer.\n\n<\/p>\n\n\n<\/div>\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Uw voordelen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Contract voor onbepaalde tijd<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      Thuiswerkoptie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Werkkaart<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      Jobrad<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Einfach. Besser. Werben. PRESTIGE Technical Support Specialist \u2013 2nd Level (m\/w\/d) Jetzt bewerben Arbeitszeit: Teilzeit\/Vollzeit Startdatum: Sofort Einstieg als: Professional Willkommen bei der Online Software Wir machen Filialwerbung einfach Wir […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":10009,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-78887","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTechnical Support Specialist (m\/w\/d) \u2013 Online Software AG<\/title>\n<meta name=\"description\" content=\"Als Technical Support Specialist unterst\u00fctzen Sie nationale und internationale Kunden bei Fragen zur Softwarel\u00f6sung PRESTIGEenterprise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/online-software-ag.com\/nl\/carriere\/specialist-technische-ondersteuning\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support Specialist (m\/w\/d) \u2013 Online Software AG\" \/>\n<meta property=\"og:description\" content=\"Als Technical Support Specialist unterst\u00fctzen Sie nationale und internationale Kunden bei Fragen zur Softwarel\u00f6sung PRESTIGEenterprise.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/online-software-ag.com\/nl\/carriere\/specialist-technische-ondersteuning\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Software AG\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-15T13:34:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script 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