{"id":67395,"date":"2019-01-02T09:59:00","date_gmt":"2019-01-02T08:59:00","guid":{"rendered":"https:\/\/online-software-ag.com\/?p=67395"},"modified":"2024-11-11T08:24:16","modified_gmt":"2024-11-11T07:24:16","slug":"slimme-spraakassistenten-krijgen-behoort-ook-tot-de-toekomst-op-de-pos","status":"publish","type":"post","link":"https:\/\/online-software-ag.com\/nl\/blog\/getting-smarter-sprachassistenten-gehoert-die-zukunft-auch-am-pos\/","title":{"rendered":"Steeds slimmer - de toekomst is aan spraakassistenten, ook in de POS"},"content":{"rendered":"
\"Alexa<\/a><\/figure>\n\n\n\n

\"Alexa, welke planten zijn er vandaag in de aanbieding en waar kan ik ze vinden?\" vraagt de bezoeker van het tuincentrum bij de ingang, waarop Alexa de huidige aanbiedingen voorleest en weergeeft op een begroetingsscherm ernaast, samen met een routebeschrijving.\" Bestaat niet? Dromen van de toekomst? Helemaal niet! Alles is al mogelijk. Het zijn niet langer alleen BMW, S\u00fcddeutsche Zeitung en Pro7-Galileo die een Skill hebben, maar ook winkelketens. Zoals het in Aken gevestigde HIT M\u00e4rkte S\u00fctterlin, dat een pionier is op dit gebied in de Duitse foodretailsector en Alexa al 1,5 jaar gebruikt om klanten rechtstreeks aan te spreken.<\/p>\n\n\n\n

Alexa, Siri & Co. hebben hun intrek genomen in onze huiskamers en voelen zich thuis in ons dagelijks leven. Vaak bekritiseerd voor het \"afluisteren van alles\" en het schenden van onze privacy, fel bediscussieerd voor hun nut, zijn ze de afgelopen twee jaar enorm verbeterd en beantwoorden ze nu oproepen in miljoenen huishoudens als je geen hand vrij hebt of je smartphone niet kunt vinden. s Ochtends geven ze een weersvoorspelling en de afspraken voor die dag. Tijdens het autorijden helpen ze je met het versturen van berichten en tijdens het koken voegen ze nieuwe producten toe aan je boodschappenlijstje. Zulke voorbeelden zijn niet revolutionair, maar ze veranderen wel de manier waarop gebruikers toegang krijgen tot digitale informatie en diensten.<\/p>\n\n\n\n

Geen van de huidige taalsystemen is perfect - soms luisteren ze niet goed, soms begrijpen ze een dialect niet en hebben ze niet altijd een zinnig antwoord paraat. Maar wie had elf jaar geleden gedacht, toen de eerste iPhone op de markt kwam, dat het op een dag een belangrijk alledaags gebruiksvoorwerp zou worden en een zakelijke basis voor talloze sectoren. Net als de smartphone, die niet alleen te vinden is in bepaalde leeftijdsgroepen of socio-demografische lagen maar echt \"alomtegenwoordig\" is, zal ook het gebruik van spraakassistenten blijven evolueren. Wat we nu zien is slechts een fractie van het totale potentieel van wat spraakassistenten kunnen doen en de ontwikkeling staat nog in de kinderschoenen.<\/p>\n\n\n\n

Vooral op het gebied van spraaksystemen bij de kassa. Er voor je klanten in de woonkamer zijn met een vaardigheid is een eerste stap. Het up-to-date houden van de informatie is de topprioriteit en de keuze van software voor gegevensonderhoud is zeker niet secundair. Een succesvol concept voor stembesturing moet goed doordacht zijn, aangepast aan de klant en \"beheersbaar\" voor de retailer. Duidelijke verantwoordelijkheden en eenvoudige tools voor gegevensonderhoud zijn hiervoor een belangrijke voorwaarde.<\/p>\n\n\n\n

De steeds verdergaande mechanisering van het dagelijks leven betekent dat klanten op technologie gebaseerde diensten sneller en beter accepteren en er zelfs om vragen. Het is daarom raadzaam om nu al aanwezig te zijn op de markt met spraakassistenten en ervaring op te doen met gebruikersgedrag met je eigen vaardigheid. Spraakassistenten en vaardigheden zijn geen onderwerp dat \"op een dag zal komen\". Er zijn alleen al in Duitsland meer dan 6.000 skills in de Amazon Alexa Skill Store. De toekomst is nu!<\/p>\n\n\n\n

Auteur:<\/strong> Volker Wissmann, bestuurslid en innovator bij Online Software AG<\/p>\n\n\n\n

Als je meer wilt weten over mobiele oplossingen in de detailhandel en stemassistentie op het POS, raden we je de presentatie van Volker Wissmann op 20.2.2019 11:20 uur<\/strong> in de Omnichannel Forum bij EuroCIS<\/a> (Hall 10\/ F 72).<\/p>","protected":false},"excerpt":{"rendered":"

\u201eAlexa, welche Pflanzen sind heute im Angebot und wo finde ich die?\u201c fragt der Gartencenterbesucher am Eingang, woraufhin ihm die aktuellen Angebote von Alexa vorgelesen sowie an einem Gru\u00dfformatbildschirm daneben […]<\/p>\n","protected":false},"author":1,"featured_media":70806,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[81],"tags":[],"class_list":["post-67395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nGetting smarter \u2013 Sprachassistenten geh\u00f6rt die Zukunft, auch am POS - Online Software AG<\/title>\n<meta name=\"description\" content=\"Die Online Software AG unterst\u00fctzt "Future City Langenfeld" mit Alexa-L\u00f6sungen f\u00fcr den Handel zum Testen in der White Box.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/online-software-ag.com\/nl\/blog\/slimme-spraakassistenten-krijgen-behoort-ook-tot-de-toekomst-op-de-pos\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getting smarter \u2013 Sprachassistenten geh\u00f6rt die Zukunft, auch am POS - 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