With the use of remote access tool we are able to support your PC directly – as long as Internet access is available. The additional installation of software on your PC or alterations of the firewall and/or a router are not required.
With our online remote access tool you will easily release your PC for cooperation with our support.
To start the online remote access click here
Please confirm the following pop-up window ‘File Download – Security Warning’ with ‘Run’. Thereupon the tool for remote access will start.
In the pop-up window an ID and password will be displayed. Please contact the support team of the Online Software AG and convey the information.