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    Telefon Support


We’re here for you

Do you require help with our products or would you like to quickly and easily resolve an issue? With product-specific questions you can turn via telephone or email our support team.

Hotline: +49 6201 9988-44
E-Mail: hotline@prestige.de

You can reach us by telephone from Monday through Friday from 9:00 to 17:00 (CET).

Support Request Form

If you have an open support case, you are welcome to send us your detailed error description using our support request form:

Remote maintenance

We offer the capability of helping via remote maintenance by accessing your PC.
Learn more here. Simply download the tool „Teamviewer“ and start the application.

Activation & Transfer of license

You may activate PRESTIGE here. You require your TAN number here. In case you don’t have this handy , call us gladly at 06201 / 99 88 10 or use this Form for activation.


You still have questions about PRESTIGEenterprise? We’ve answered the most frequently asked questions in our FAQ. Your question is not listed? Our customer advisor is gladly at your disposal at +49 6201 9988-10.

Licence transmission
If you are already in possession of an activated version, but you wish to move it to another workstation, then please write us an eMail:


Use the offerings in PRESTIGEacademy and profit from the training, webinars as well as valuable tips and tricks concerning PRESTIGEenterprise software.


Get the most out of PRESTIGEenterprise and expand your knowledge with our one and multi day training offerings. The number of participants is limited to eight to maintain quality standard.

Non-binding inquiries

Video tutorials

Next time you’ll find short explanation videos on many topics concerning the usage of PRESTIGEenterprise for price and promotional communication.


The trend webinar series “Minutes of Retail Competence” deals with forward-looking trending topics in the retail industry. The 20 minute webinars give you a glimpse into new technologies and you receive impulse for the development of your business.

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