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Support

We’re here for you

Do you require help with our products or would you like to quickly and easily resolve an issue? With product-specific questions you can turn to our hotline or email our support team.

Hotline: +49 6201 9988-44
E-Mail: hotline@prestige.de

You can reach us via telephone from Monday through Friday from 9:00 to 17:00 (CET).

Support Request Form

If you have an open support case, you are welcome to send us your detailed error description using our support request form:

Remote maintenance

We are capable of helping by accessing your PC via remote maintenance.
Learn more here. Simply download the tool „Teamviewer“ and start the application.

Activation & Transfer of license

You may activate PRESTIGE here. You will require your TAN number. In case you do not have it handy, call us at 06201 / 99 88 10 or use this form for activation.

FAQs

You still have questions about PRESTIGEenterprise? We’ve answered the most frequently asked questions in our FAQs. Your question is not listed? Our customer advisor is gladly at your disposal at +49 6201 9988-10.

Licence transfer
If you are already in possession of an activated version, but you wish to move it to another workstation, then please write us an eMail:
info@online-software-ag.de

PRESTIGEacademy

Use what PRESTIGEacademy has to offer and profit from the training webinars, as well as valuable tips and tricks concerning PRESTIGEenterprise software.

Seminars

Get the most out of PRESTIGEenterprise and expand your knowledge with our one and multi day training offerings. The number of participants is limited to eight, to maintain a high quality standard.

Non-binding inquiries

Video tutorials

Here you will find short explanation videos on many topics concerning the usage of PRESTIGEenterprise for price and promotional communication.

Learn more

Webinars

The trend webinar series “Minutes of Retail Competence” deals with forward-looking trending topics in the retail industry. The 20 minute webinars give you a glimpse into new technologies and you receive impulses for the development of your business.

© 2019 Online Software AG, Bergstrasse 31, 69469 Weinheim

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