FAQs

Frequently asked questions

You haven’t found what you’re looking for?
Take a look at our YouTube channel. We regularly publish videos about the topic PRESTIGEenterprise and in a few steps we explain our newest features.
Alternatively you can ask your questions via the chat function of our website or with the contact form.

Design templates in PRESTIGEenterprise

The templates for print products and digital media are created with the PRESTIGE software. This desktop software is included in the PRESTIGEenterprise purchase price. For animated posters the Adobe Edge software is used. Changes to templates via the PRESTIGEenterprise Designer can take place directly in the web application. The positions and sizes of the text, graphics and images are defined in the template. You have the ability to create the template yourself. Alternatively we will gladly assume the work for you.

What is a DisplayEngine?

We designate the DisplayEngine as the part of the software that plays back the content on your screen. The content is sent by PRESTIGEenterprise to the appropriate DisplayEngines. Within a system multiple DisplayEngines can be installed and the user assigns these in PRESTIGEenterprise to the intended content. A license must be purchased for each DisplayEngine.

What is a PrintEngine?

Posters created in PRESTIGEenterprise are printed by means of the PrintEngine. Each PrintEngine is assigned a printer, to which you distribute your content. Multiple PrintEngines can be set up within an installation. A license must be purchased for each PrintEngine.

How many user may use PRESTIGEenterprise?

Multiple users may be set up in PRESTIGEenterprise having different user rolls. For example, a standard store user has different rights than a designer. A license must be purchased for each user.

Which devices can be controlled by PRESTIGEenterprise?

With PRESTIGEenterprise you can print posters and labels as well as control your digital devices. These include in addition to Windows compatible screens (+ video wall), kiosk systems, cash registers and scales (Bizerba, Mettler Toledo), also electronic shelf labels (ESL).
In addition to classical POS media, you have the ability with PRESTIGEenterprise to publish your own store app to gain customer loyalty. The app is created by us and the data for it is maintained by PRESTIGEenterprise as usual.

Which data formats are supported?

Graphic formats: JPEG, PNG, WMF, EMF, BMP, TIFF
Video formats: WMV 1/2/3; The installation of codecs is required for MPEG 2/4 as well as for other video formats.
DisplayEngine H5: Natively supported formats (for example: WebM videos for Google Chrome)
In addition to graphics, images and videos, HTML, Silverlight or Flash elements can also be integrated.
Learn about further system requirements from our fact sheet.

Do you also offer appropriate hardware along with the software?

We only offer software components, but we gladly forward your hardware requests to our partners. These can competently advise you in the areas of printers, screens or PC boxes.

Can advertising success modelling be conducted?

Yes. It’s possible to export an XML file from PRESTIGEenterprise that contains a great amount of data from the running advertising scheduling. For example, how often and how long a product has been displayed, the name of the DisplayEngine as well as the start and end dates of the playlist. In this way all actually displayed content can be captured and evaluated. A meaningful basis for comprehensive data mining is available and can be used for effective advertising success modelling in correlation to sales.

Does offline capability exist?

Yes. When an advertising schedule is sent to a display, this is saved locally. Should network issues occur, the actual schedule will continue to run normally. However changes to the advertising schedule will only be transferred with a working network connection exists.

Which operating systems are supported?

WINDOWS 7/8/8.1/10 Professional und Enterprise are required for PrintEngine and DisplayEngine V5.
DisplayEngine H5 runs on Windows / Linux / Android and operating systems with a full-featured browser (Chrome / Chromium)

How can pictures and videos be imported?

By uploader and automatic import.

Which ports are needed?

49.999, 80, 8880 (for ESL).