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Support

Support

We are here for you

Do you need help with our products or would you like to solve a problem quickly and easily? If you have product-specific questions, you can contact us by telephone or by contact our Professional Services team.

Not yet a maintenance customer? We would be happy to send you a non-binding offer and advise you on the various options free of charge. Simply send us an e-mail: .

Support

Hotline: +49 6221 40508-44
E-mail: hotline@prestige.de

You can reach us by telephone from Monday to Friday from 9:00 to 17:00 (CET).

Support enquiry form

If you have an open support case, you are welcome to send us your detailed error description in our support enquiry form:

Activation

You can activate PRESTIGE here. You will need your TAN number for this. If you do not have it to hand, please call us on the following number +49 6221 40508-0 or use this form to Activation .

FAQs

Do you still have questions about PRESTIGEenterprise? We have answered the most frequently asked questions in our FAQs answered. Can't find the right answer? Our customer advisors will be happy to help you on the following telephone number +49 6221 40508-0.

User documentation

Our User documentation for the AppBaukasten give you a comprehensive overview of the functional scope of the individual app modules.

To the user documentation.

No access data yet? Request here by e-mail (for customers only).

Licence transfer

If you already have an activated version but would like to transfer it to another workstation, please use the licence transfer form. You can request this at: info@online-software-ag.de

PRESTIGEacademy

Take advantage of the PRESTIGEacademy and benefit from training courses, webinars and valuable tips and tricks relating to the PRESTIGEenterprise software.

Training courses

Get the most out of PRESTIGEenterprise and expand your knowledge with our one-day and multi-day training courses. For quality reasons, the number of participants is limited to eight.

Video tutorials

Here you will find short explanatory videos on many topics relating to the use of PRESTIGeenterprise for price and advertising communication.

Webinars

The trend webinar series "Minutes of Retail Competence" deals with forward-looking trend topics in retail. The 20-minute webinars give you an insight into new technologies and provide you with inspiration for the development of your company.

Online Software AG

Visit us in the Forum 7, 69126 Heidelbergor contact us online.

+49 6221 40508-0

info@online-software-ag.de

+49 6221 40508-0

info@online-software-ag.de