In collaboration with Online Software AG, METTLER TOLEDO is presenting the first talking scale at EuroShop 2020 in Hall 6, Stand E61.
Weinheim / Giessen, 14 February 2020 +++ This AI-based solution supports customers in the fruit and vegetable department. The self-service scales automatically recognise the fruit and vegetables on display. "Alexa, where did the apple come from?" - At last, supermarket customers can ask the scales in the fruit and vegetable department additional questions - and get an immediate answer. The first talking scales were developed by scales specialist METTLER TOLEDO in collaboration with Online Software AG.
"Now that voice assistants have successfully established themselves in German living rooms and cars, customers also expect the convenient voice service in other everyday situations, such as their daily shopping at the supermarket," explains Uwe Kriese, Business Area Manager Retail - Region Central Europe. "It therefore made sense to showcase a modern scale solution with voice control for the fruit and vegetable sector. The innovative METTLER TOLEDO FreshWay scale, which recognises products using a special camera system, communicates naturally with the customer in this way. With its new product platform, METTLER TOLEDO is thus demonstrating innovative ways of interactive communication in conjunction with the scales.
The scales respond to questions about the product being weighed, be it about origin, ingredients or a recipe. In addition to the voice output, all information is also shown on a customer display at the same time. Even recipes can be printed out directly if the customer so wishes. Thanks to the intelligent interface to the software platform, such as PRESTIGEenterprise, all information is managed centrally, resulting in a comprehensive information system for customers.
METTLER TOLEDO at the EuroShop: Hall 6, Stand E61
Online Software AG at the EuroShop: Hall 6, Stand A79
Learn more: EuroShop 2020
About Online Software AG
Online Software AG is an innovative software company specialising in the development of solutions for the international wholesale and retail trade. The medium-sized company based in Weinheim an der Bergstraße has been supporting retailers for over 25 years with software solutions for professional in-store advertising and, with more than 35,000 installations in 35 countries, is the market leader in the field of cross-media in-store communication and sales promotion. With the software PRESTIGEenterprise the online software offers a communication platform for addressing customers at the POS, which includes classic media as well as digital output media.
About METTLER TOLEDO
METTLER TOLEDO is a leading global manufacturer of precision instruments. The company is the world's largest manufacturer and supplier of weighing systems for laboratories, industry and the food trade. METTLER TOLEDO is also one of the top three suppliers of various complementary measurement technologies and a leading provider of systems for automated drug discovery and drug development. The company is also the world's largest manufacturer and supplier of metal detection systems for the production and packaging industries. More information about METTLER TOLEDO solutions for the food retail industry is available at www.mt.com/retail.
Further information:
Online Software AG
Bergstrasse 31
69469 Weinheim, Germany
info@online-software-ag.de
www.online-software-ag.com
Sandy Heinzmann
Manager Marketing & Communication
T. +49 6201 9988-682
F. +49 6201 9988-77
sandy.heinzmann@online-software-ag.de
Further information:
Mettler-Toledo GmbH
Ockerweg 3
35396 Giessen, Germany
inforetail.mtd@mt.com
www.mt.com
Martina Homscheid
Manager Marketing & Communication Retail
T. +49 641 507-113
M. +49 172 6701667
martina.homscheid@mt.com